When you instruct us, or during the transaction, we will ask you to provide documentation to demonstrate identity, address, and details regarding your source of funds, if you are purchasing.

This may include detailed financial information regarding your source of funding and that of anyone gifting funds to you.

Please help us meet our legal obligations, and to deal with your transaction promptly, by reading the information we supply carefully, and giving us the information and documentation we ask for (and not alternatives).

We can process ID and Source of Funds, using original documents,i n person at our offices. Covid means that this is by appointment only.

Alternatively, for convenience, clients  and giftors, may complete and submit ID, and where applicable, source of funds, safely and securely via our third-party app Thirdfort which uses digital identity verification and the government backed open banking technology and is regulated by the Financial Conduct Authority.